Booking & Arrival Policy
Welcome to Be You Electrology, LLC., a electrolysis and eletrotherapy permanent hair removal practice. We are committed to offering a relaxing and professional atmosphere for all our clients. The following policies are designed to enhance your experience with us. Please review our policies before booking your appointment. Booking an appointment signifies your acceptance of these policies.
Booking & Arrival Policy
All services require a credit card or gift certificate to guarantee a reservation.
The time you schedule is reserved for your exclusive use. When appointments are missed, or cancelled without sufficient notice, I am unable to fill the vacancy. Therefore, causing substantial financial impact to my business and does not allow another client to come in that has been waiting. I appreciate all of my clients and look forward to your scheduled appointments!
Emergency absences will be reviewed on a case-by-case basis.
Please arrive at least 5-10 minutes before your scheduled treatment. If you arrive late, your session may be shortened to avoid disrupting other scheduled appointments. The full price of the service will still apply.
Traditional Electrolysis: Appointment is canceled if the client does not arrive within 15 minutes.
Clients arriving significantly late will have their appointments canceled and will be charged 100% of the scheduled service price:
Electrolysis (3+ hours): Appointment is canceled if the client does not arrive within 45 minutes.
Traditional Electrolysis: Appointment is canceled if the client does not arrive within 15 minutes.
Clients must be 18 years or older to receive treatments without parental approval or accompaniment.
Cancellation Policy & Fees
At Be You Electrology, your appointments are reserved exclusively for you. We value your time and appreciate your respect for ours. We understand that unexpected events—such as illness, emergencies, or scheduling conflicts—can arise. To ensure fairness and efficiency for all clients, we have established the following cancellation policy:
Cancellation Notice Requirements:
Appointments 1 hour or less: Minimum 24 hours’ notice
Appointments longer than 1 hour: Minimum 72 hours’ notice
Appointments of 3 hours or more: Minimum 14 days’ notice
Failure to provide adequate notice will result in a charge of 100% of the scheduled service fee.
Providing timely notice allows us to offer your appointment slot to another client and keeps our schedule running smoothly.
Contacting Us:
If you need to cancel or reschedule, please contact us at (910) 239-2968 or email debzbeyou@gmail.com.
Appointment Reminders:
As a courtesy, we send email and text reminders before your scheduled appointment. However, it remains your responsibility to remember your appointment time. Missed appointments, late arrivals, and no-shows may result in applicable fees.
Thank you for your understanding and cooperation.
Pricing, Services and Payment Method
Prices and service availability are subject to change without notice. We encourage clients to confirm pricing and service availability when booking.
We accept Visa, MasterCard, Discover, American Express, Be You gift cards, bank debit cards, cash, and personal checks.
$50 fee applies to returned checks.
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$50 fee applies to returned checks.
Lost or stolen Be You gift cards are non-redeemable.
Gratuities
Gratuities are not included in the price of services or packages.
Customary tipping is between 15% and 20% of the total treatment cost, but it is at your discretion.
Return/Refund Policy
All service and gift card sales are final.
Photo Release
To monitor treatment progress, we may take photographs of the treated area. By signing this form, you grant permission for your photos to be kept on file and potentially used for educational or advertising purposes. If used for advertising, privacy bars will be applied for anonymity.
Privacy & Safety
Be You Electrology, LLC. will not share your personal information except when necessary for business operations.
Treatment records are kept confidential.
Please inform us if you prefer that we do not leave voicemail messages or if you have specific contact preferences.
Clients with medical conditions should consult their physician before booking electrolysis services.
A client information form must be completed at the first appointment.
We reserve the right to discontinue a service at any time to ensure the safety of all parties.
Our information is not a substitute for professional medical advice. Clients with medical concerns should consult a licensed physician.
Waiver & Release of Liability
When necessary, clients may authorize Be You Electrology, LLC. staff to apply client-supplied topical numbing products. By doing so, clients release Be You and its staff from liability for any complications arising from their use.
Clients also release Be You Electrology, LLC. from liability for any injuries, complications, or harm resulting from services received at our facility: 373 Southbend Court, Leland NC 28451.
Client Satisfaction
Our goal is for every client to have a satisfying experience. If you are not satisfied with a service, please contact us within 24 hours at (910) 239-2968 or debzbeyou@gmail.com, and we will do our best to address your concerns.
Other Tips for Your Visit
Please do not bring valuables; we are not responsible for lost or stolen items.
Please respect a quiet environment by keeping conversations low and silencing cell phones.